Travel technology company AwardFares has launched an upgraded alert system to help users find and book award flights more efficiently. The new system uses artificial intelligence to identify award seat availability and is designed to cater to different types of travelers.
The key features of the new system are ‘Flex Alerts’ and ‘Live Alerts’.
Flex Alerts are for travelers with flexible plans. Users can set broad search criteria, such as from a country to a continent for an entire month, and the system’s AI will identify matching availability. The company says the system looks beyond high-demand routes and considers high-value redemptions and new opportunities based on industry trends and user behavior.
For those with specific travel plans, Live Alerts offer precision monitoring of exact flights and routes. An enhancement to the platform’s original alert feature, Live Alerts now allow users to monitor multiple airports and extended date ranges within a single alert.
“Our users loved setting alerts for specific routes and dates, and it worked wonderfully. But we are obsessed with user experience and saw an opportunity to take it further,” said Philip, Co-Founder at AwardFares. “To truly maximize your points, you often need to broaden your perspective. An alert that’s too specific might cause you to miss an incredible Business Class deal from a neighboring city or one with a simple connection. With the new Flex Alerts, we provide a broader perspective on award availability, highlighting opportunities users might never have discovered on thei1r own.”The new features are available to users with Gold and Diamond memberships.